Tips and Articles
Do You Know Who Your Restaurant's Best Friends Are?
by Rudy Vener, December 18, 2007
Have you taken a good look at your customers lately?
Look around your restaurant's dining room and take out counter tonight. How many people do you recognize? Are there many new faces? Do you know how many have been here once before, twice before, or are old friends who come back again and again?
Knowing how many of your guests are frequent, occasional or first timers is important.
Why?
Because this knowledge can help you increase your profits.